SUPPORT AND SECURITY
Why businesses need Website Care Plans
Website Care Plans - The Benefits
- Peace of mind
- Website security
- Website performance
- Assists with your SEO
- Can prevent malware infections
- Essential & Premium Website Care Plans include support time
- Like having a developer on your team
- Reduced hourly rates
- Saves you time and lets you focus on running your business
- Optimise your website
- Saves you money in the long run
- Less downtime
- Uptime monitoring
You have a website that is crucial to your business. It generates leads, customers and revenue and If it doesn’t… it really should.
It’s a channel through which customers, suppliers, potential new staff and partners will find you and engage with you. It is fundamental to the success of your business and you want peace of mind that it will be up and available for your audience 24/7 without interruption. Your site builds trust and credibility with your customers and is probably the single most important marketing tool your business has. Without using website care plans you may find things like security & performance slip. This can be harmful for your SEO and uptime of your website.
All Software is Vulnerable
You website will run in optimal condition having the latest versions without conflicts. Having professional developers on your team means peace of mind.
Why Do Sites Get Hacked?
Professional that are experts to full support of your websites will help you grow and run your business online, with such great and affordable deals.
Do It Yourself?
You can email with a quick turnaround of 1-2 business days.
Our Help
- PurpleCow Digital Marketing website Care Plans Additional web design and development services to assure your website is accessible and compatible across different platforms. We do that with our clients on a Web Care Plans.
Pricing
Basic Website Care Plan
$69
+ GST / Per month
- 1 site
- Premium Hosting
- Daily Off-site Backups
Basic Plan Includes
- WordPress & Plugin Updates
- Uptime & Security Monitoring
- Detailed Monthly Report
- Basic Premium Plugins
- Client Dashboard (Coming Soon)
- Email Support
*For any additional design and features, we have a casual rate of $100 +GST per hour.
Essential Website Care Plan
$99
+ GST / Per month
- 1 site
- Premium Hosting
- 2x Daily Off-site Backups
- 30 Minutes support time
(does not roll over Overages. billed at reduced rate)
Essential Plan Includes
- Everything in the Basic Plan
- Priority Support
- Extended Premium Plugin
- 6 monthly Site Review
*For any additional design and features, we have a casual rate of $100 +GST per hour.
Premium Website Care Plan
$119
+ GST / Per month
- 1 site
- Premium Hosting
- 4x Daily Off-site Backups
- 60 Minutes support time
(does not roll over Overages. billed at reduced rate)
Premium Plan Includes
- Everything in the Essential Plan
- Required for eCommerce Membership or Complex Website
- Malware Removal
*For any additional design and features, we have a casual rate of $100 +GST per hour.
SUPPORT AND SECURITY
Faq
We’d love to speak to you about how we can help support your business and website for your peace of mind.
Please send us an email at [email protected] and we can help you get started or simply click on the link and set up your subscription today.
We don’t lock you in to a plan. You are free to leave anytime. We simply have a 30 day calleation notification policy.
We will migrate your site to our superfast and secure VPS server free of charge.
If you move your site away and want to bring it back, there may be costs involved as site migrations are not a 5 minute exercise. Please reach out to us to discuss this with you.
If you wish to move your site to a different server, that is usually left to the site owner. We can help if needed but a fee will be payable.
Malware removal is included only on the premium website care plan.
*Fee structures are reviewed every 6 months. This is due to the growing demand and costs within the industry. My fees are very reasonable but I understand the financial pressures in small business. All existing clients pricing is only reviewed once per year. I also only ever take on a limited number of clients to ensure service is not compromised.
Casual Hourly rates are charged at a standard rate of $100+ GST per hour. This rate is reduced on certain SEO Plans. Please see each plan for the exact rate applicable.
Scarborough Qld, Australia [email protected] Mobile: 0420 990 927
Yes.
We offer 10% discount for multiple websites.
Yes we do. They are supported under the Premium Website Care Plan.
Of course! We will need to run an initial Website Health Check to see if there are any current issues on the website. Then we can recommend Website Care Plans.
We really pride ourselves on the standard of care we provide. However we can’t guarantee that your site will not be a target or hosting may go down. These are out of our control. What we can guarantee is that we will have a backup we can quickly install. That we will be able to see why the site has gone down and fix it. And we will install security measures to best protect your website.